For the provision of the full service it was identified that LOGIFRIO would need the following systems in a first phase:
• SAP as a supply and merchandise management system capable of managing all the commercial activity related to the new line of business.
• B2B WEB portal for the order entry and communication with customers.
• “Customer service” Incident support tool for end customer users
Within the scope of this initiative, LOGIFRIO requested the services of 3Hold Technologies for the development of this project, both in the technical aspect due to 3Hold Technologie´s knowledge in SAP and AWS environment, as well as in the functional definition of the organization and the activities to be carried out by the new LOGIFRIO purchasing team.
In addition, given the special characteristics of this project, LOGIFRIO requested 3Hold Technologies that both the configuration of the work team and the other costs associated with the project occur in a flexible and variable manner, so that LOGIFRIO could interrupt the project at any time without incurring more costs than those that had already been produced until that time and without having an impact on their information systems at that time.